The Legal Stuff
Cookies are small pieces of data stored on a site visitor's browser. We use them to keep track of the settings visitors have selected and actions they have taken on a site.
The cookies we use are categorised as essential cookies.
We use them for important reasons, such as:
To provide a great experience for our visitors and customers.
To identify our registered members (users who registered to our site).
To monitor and analyse the performance, operation and effectiveness of our site.
To ensure our site is secure and safe to use.
If you want to know more about how cookies are used this is a link to a very informative site
What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We promise we will never pass on or sell your information to other parties for marketing or any other purposes.
Why we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, and share information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we will only ever contact you via email unless you specifically request us to use other means.
How can you withdraw your consent for us to collect your information or change the information we have
If you don’t want us to process your data anymore, or If you would like to: access, correct, amend or delete any personal information we have about you please contact us at: firstname.lastname@example.org
Or contact us by post at:
Salicin, 75 Shelton Street, Covent Garden, London WC2H 9JQ
Or if you prefer give us a call on: +44(0)20 34756754
All our products are sent via Royal Mail and we do not charge for this.